RETURN AND REFUND POLICY

OVERVIEW

At Lightzz Out And Accessories, we strive for 100% customer satisfaction. If you are not fully satisfied with your purchase, we’re here to help with a straightforward return and refund process.

RETURN ELIGIBILITY

Timeframe: You may return items within 30 days of receiving your order.
Condition: Items must be unused, in their original packaging, and in the same condition as when received.
Proof of Purchase: A receipt or proof of purchase is required for all returns.

NON-RETURNABLE ITEMS

Certain items may not be eligible for return, including:

Gift cards
Final sale items
Personalized or customized products

RETURN PROCESS

Contact Us: Email our customer support team at lightzzoutandaccessories@gmail.com Instagram : @lightzzout_ to initiate a return.
Receive Instructions: Our team will provide detailed instructions for your return, including the return address.
Ship the Item: Return the item in its original packaging to the provided address. Shipping costs for returns may be the responsibility of the customer unless the item was defective or incorrect.

REFUNDS

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund:

Approved Refunds: If approved, your refund will be processed, and the credit will be applied to your original payment method within 5–10 business days.
Partial Refunds: Certain situations may only qualify for a partial refund, such as items with minor signs of use or damage.

EXCHANGES

If you need to exchange an item, please contact us at lightzzoutandaccessories@gmail.com Instagram : @lightzzout_ Exchanges are subject to availability, and shipping fees may apply.

LATE OR MISSING REFUNDS

If you haven’t received a refund within the estimated timeframe, please:

Check your bank or credit card statement.
Contact your bank or credit card provider, as processing times vary.
If you still have questions, reach out to our support team at Email Us : lightzzoutandaccessories@gmail.com Instagram : @lightzzout_

CONTACT US

If you have any questions about our Return and Refund Policy, please contact us at Email Us : lightzzoutandaccessories@gmail.com Instagram : @lightzzout_ We are here to assist you and ensure a smooth return experience.